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Manage orders & customers

Kirana store management software for orders, not just invoices

Most "kirana store management software" and management systems are really billing, GST, or inventory tools for the counter. KiranaOS manages the other half of your shop — online orders, repeat customers, WhatsApp alerts, and your digital storefront. Free until 31 December 2026.

Two halves of one shop

"Management software" means two different things

When kirana owners search for "kirana store management software", "kirana store management system", or "kirana retail software", they get billing/inventory tools. Those manage the counter. They do nothing for the customers who are quietly switching to delivery apps. KiranaOS manages that side.

Job to be doneBilling / inventory / POSKiranaOS
GST invoices & billingYesNo
Udhari / credit trackingYesNo
Stock counts & purchase recordsYesBasic product on/off & price
Online product catalogue for customersNoYes
QR code menu customers can order fromNoYes
WhatsApp order alerts to the ownerNoYes
Repeat-customer reorderingNoYes
Branded digital storefrontNoYes

In short: keep your billing tool if you use one. Add KiranaOS to actually bring and keep customer orders. See the full feature set on the kirana store software page.

What KiranaOS manages

The customer side of your kirana store

This is the part no billing system touches — and the part that decides whether your regulars keep ordering from you.

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Online orders
A browseable catalogue and checkout so customers order without calling. Orders land in one dashboard, not scattered WhatsApp threads.
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Repeat customers
OTP login over WhatsApp, order history, and one-tap reorder — so your regulars stay your regulars.
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WhatsApp alerts
Every order arrives instantly on your WhatsApp with name, items, and total. Nothing to learn.
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Digital storefront
A branded store link and QR code you can share on WhatsApp groups, posters, and delivery bags.
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Order & customer view
A simple dashboard for order status, your product list, and who your regular customers are.
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No app for customers
Customers scan a QR or open a link in the browser. No download, no signup to place an order.
FAQ

Kirana store management software questions

What is kirana store management software?
It is software to help run a grocery shop. The term spans two jobs: managing the counter (billing, GST, inventory, credit) and managing customers and orders (catalogue, ordering, repeat customers). KiranaOS focuses on the second.
Is KiranaOS a billing or inventory system?
No. It does not do GST invoicing or udhari tracking. It has a basic inventory tab for product on/off and prices, but its focus is online orders, repeat customers, WhatsApp alerts, and your digital storefront.
Can I use it with my existing billing software?
Yes. Keep your billing or POS tool at the counter and use KiranaOS for online orders and repeat customers. They solve different problems.
Is there a management system for repeat customers?
Yes — WhatsApp OTP login, order history, and one-tap reorder are built in, which is exactly what helps retain a kirana store's regulars.
How much does it cost?
Free until 31 December 2026, then one simple plan at Rs 35 per month with no commission, no order caps, and no hidden charges.

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Related pages

Manage the orders your billing software can't.

Free until 31 December 2026. No commission, no app for customers.

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