Quick Mart is a neighbourhood kirana store that onboarded on KiranaOS. Like most local grocery shops, it was taking orders on WhatsApp and phone — doing the job, but without a structured system.

The store owner wanted a cleaner way for regular customers to see the product list, add items to a cart, and place an order — without downloading any app.

What KiranaOS set up for Quick Mart

After onboarding, Quick Mart got a branded digital storefront on KiranaOS. The store is live and accessible to anyone with the link or QR code:

Quick Mart's digital store is live at:

kiranaos.in/store/quick-mart
What's inside the store

Customers can browse a product catalogue with categories (staples, dairy, spices, beverages, and more), add items to a cart, and place an order. No app download, no account required to browse.

What changed operationally

What Quick Mart got with KiranaOS

  • ✓ A branded digital storefront with a unique URL and QR code to share with customers
  • ✓ A product catalogue pre-loaded with common grocery items
  • ✓ A customer ordering link — customers browse, add to cart, and place orders from any browser
  • ✓ WhatsApp order alerts — every order comes to the owner's WhatsApp with customer name, items, and address
  • ✓ An owner dashboard to track orders, update delivery status, and manage inventory

Before KiranaOS

Orders came in as WhatsApp messages or phone calls. The owner had to manually note each order, remember prices, calculate totals, and follow up with customers to confirm delivery. There was no central view of the day's orders.

After onboarding with KiranaOS

Customers open the store link or scan the QR code, browse the product catalogue, and place an order directly. The owner's WhatsApp gets an alert with the full order summary. The dashboard shows all orders for the day, and the owner can mark them as accepted, packing, out for delivery, or delivered.

The delivery process itself did not change — the store continues to deliver within its neighbourhood the same way it always has. KiranaOS handles the ordering side, not the logistics.

Why this matters for kirana stores

The biggest shift is clarity. Instead of interpreting voice messages and remembering what each regular customer usually orders, the owner sees a structured order with items, quantities, and the customer's saved address.

For customers, the experience is closer to what they expect from any modern online store — except this one is their trusted local shop, not a large platform they have no relationship with.

Try the demo

If you want to see how KiranaOS works from an owner's perspective, the demo dashboard is open without login:

See owner dashboard → How it works